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Law Firm Strategy

“Always Be Closing” does not have to mean constantly asking for the work. In law firm business development, the real skill is knowing what the next natural step is, maintaining momentum and building enough relevance and trust that, when the mandate comes, you are already in the right place to win it.
Suzanne Orfali, Business Development, Transformation, Growth, Diversification, Expansion, Acquisition, Training and Mentoring, Client Success, Strategic Alliances, Practice Management, Strategy

ABC: What ‘Always Be Closing’ Can Teach Law Firms About Business Development

“Always Be Closing” does not have to mean constantly asking for the work. In law firm business development, the real skill is knowing what the next natural step is, maintaining momentum and building enough relevance and trust that, when the mandate comes, you are already in the right place to win it.

Optics, Marketing and Engagement, Legal Directories and Awards, Training and Mentoring, Client Success, Strategic Alliances, Strategy, Practice Management, Business Development, author, Growth, Diversification, Expansion, Polly Lloyd

Before the Mandate: How Law Firms Build Client Relevance, Recognition and Preference Before an Instruction Arises

A genuine MBD function gives a law firm a commercial framework for growth, connecting leadership priorities with clients, markets, relationships, opportunities and reputation. The strongest functions move beyond reactive support to become part of how the firm makes commercial decisions and drives sustainable growth.

Growth, Strategic Alliances, Diversification, Practice Management, Expansion, Suzanne Orfali, Branding, Optics, Marketing and Engagement, Legal Directories and Awards, Website, Strategy, ESG, Business Development, Training and Mentoring, Transformation, Client Success

Why Some Law Firms Move Up the Market and Others Plateau

Why do some law firms successfully move up the market while others plateau? We explore how positioning, client service, matter management, people and internal infrastructure work together to drive sustainable law firm transformation.

Marketing and Engagement, Polly Lloyd, Acquisition, Training and Mentoring, Client Success, Strategy, Strategic Alliances, Business Development, Practice Management, Transformation, author, Growth, Suzanne Orfali, Diversification, Expansion, Optics

The Office Is Not the Strategy. How international law firms can build a credible Middle East market position before committing to a permanent office

International law firms do not need a permanent office to build a credible Middle East presence. We examine how firms can identify where they can genuinely compete, build routes to instruction, measure commercial traction and determine when local infrastructure becomes the right investment.

Transformation, author, Growth, Diversification, Polly Lloyd, Expansion, Optics, Marketing and Engagement, Acquisition, Training and Mentoring, Client Success, Strategy, Strategic Alliances, Business Development, Practice Management

From Requests to Revenue: How to establish an MBD function that becomes part of the business, not simply a support service

A genuine MBD function gives a law firm a commercial framework for growth, connecting leadership priorities with clients, markets, relationships, opportunities and reputation. The strongest functions move beyond reactive support to become part of how the firm makes commercial decisions and drives sustainable growth.

Marketing and Engagement, Acquisition, Training and Mentoring, Client Success, Strategy, Strategic Alliances, Business Development, Practice Management, Transformation, Suzanne Orfali, Growth, Diversification, Expansion, Optics

Your law firm has an operating system. Did anyone design it?

Not every great lawyer is a rainmaker.
Some generate work. Some retain clients. Some develop future leaders. Some become the technical backbone of the firm.
The challenge is not deciding which contribution matters most. It is recognising that successful firms depend on all of them and building performance frameworks that reflect that reality.

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