Privacy Notice

AUTEM is committed to protecting your personal data. We take information privacy seriously and want you to be confident that your personal information is secure. This Privacy Notice relates to the use of personal information we collect from you via our website, in conversation with us, by phone, email, in correspondence and in person. It also tells you about your privacy rights and how the law protects you.

In order to be compliant with GDPR policies which come into effect on May 25th 2018, AUTEM has put together this Privacy Notice which contains details about the data we hold, who has access to it, what we do to keep it safe and when it is deleted from our systems.


What information do we collect?

AUTEM may at times collect the following types of personal information. This information is generally requested when you want us to provide you with a service.

  • Full name
  • Email address
  • Telephone numbers
  • Billing address
  • Delivery address
  • Financial data (payment details)
  • IP address (a unique numerical label assigned to your device or computer)
  • Cookies and Usage Data
  • Information provided by you in relation to submitting a job application to us

We donít collect any Special Categories of Personal Data about you (race, ethnic origin, political views, religion, trade union membership, genetics, biometrics (where used for ID purposes), health, sex life, sexual orientation or any information about criminal convictions and offences).


How do we use it?

We will use this information in the following ways:

  • To register you as a new client/supplier
  • To include relevant elements of personal information (name, email address etc) to produce requested marketing materials for you
  • To manage our relationship with you
  • To provide customer support
  • To use data analytics to improve our website
  • To process and consider your job application
  • To process expected banking and financial instructions


Will AUTEM contact me for marketing purposes?

If you have previously enquired about our services or been involved in past projects, we consider that it is reasonable you would like to be informed about relevant services we may offer in the future.

Of course, you can decide to unsubscribe or update your details at any point by emailing directly to .


Do we pass your information to third parties?

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

We may employ third party companies and individuals to support our services, to provide a service on our behalf or to assist us in analysing how our service is used.

These third parties have access to your personal information only to perform specific tasks on AUTEMís behalf and are required not to disclose or use it for any other purpose.

When we believe we are required by law, we may disclose personal information to third parties in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.


Where do we send your information?

If you are a UK or European Union resident we need to tell you that your personal information may be sent outside of the EEA (European Economic Area). Our digital storage or the digital storage of our third party partners may be located outside of the EEA.

We will, where necessary, put in place appropriate safeguards with all contractors/suppliers to ensure your information is protected.


How long do we keep your information?

We do not retain personal information for any longer than is necessary for achieving the purposes for which it was collected, or as long as the law requires.

You can opt out at any time by emailing us at .


How does AUTEM keep your data secure?

Protecting your personal data is very important to us. The methods and procedures we have put in place include both physical and IT security measures and is under constant review. These include restricting access to information to just key members of staff to prevent personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We operate a robust hardware password policy to gain access to any devices. Any cloud services we use (Google Cloud, Microsoft Office 365, Dropbox) all have stringent security measures in place.


Can I obtain a copy of, amend or delete personal information that AUTEM has about me?

Yes. Email AUTEM at or write to the address below to review, amend or delete your information. AUTEM aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

In most circumstances, you have the right:

  • To access and receive a copy of the personal data we hold about you (Right of Access)
  • To rectify any personal data held about you that is inaccurate (Right to Rectification)
  • To request the deletion of personal data held about you (Right to Erasure)
  • To object at any time to processing of personal data for purposes such as direct marketing (Right to Object)
  • To data portability for the information you provide to AUTEM. You can request to obtain a copy of your personal data in a commonly used electronic format so that you can manage and move it.

In order to confirm your identity, you will need to provide copies of two forms of identification from the following: driving licence, birth certificate, passport, utility bill*, vehicle registration document or bank statement*
* less than 3 months old.

We will respond to you within 30 days of confirmation of your identity. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.


Third party websites

Our website links to third party sites which we do not operate or endorse. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. These websites may use cookies and collect your personal information in accordance with their own privacy policies. AUTEMís Privacy Notice does not apply to third party websites and we are not responsible for third party websites or their privacy statements.


Childrenís privacy

Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.


Contact us

If you have any questions about this Privacy Notice, please contact us via email or post:

112 Gloucester Place